East Coast Aquaculture
eastcoastaquaculture.com
Anonymous
Mount Laurel, New Jersey
DiscountedPetProducts.Net are LIARS
I am so sorry I didn't see this website prior to placing an order with this company!! I placed an order on August 4th and didn't receive my order until August 29th! I also paid via Paypal and filed a complaint with them when I hadn't received my order. During this month I spoke with them numerous times and was lied to EVERY time. When it FINALLY came, the hermit crab shells were cracked. If you are smart you will NOT order from these liars. They even went as far as to tell me the owner was a Pastor!!!! Well he must have said one heck of a prayer because my package was "lost" at the post office (a TOTAL lie) and then all of a sudden "POOF" it re-appeared. You'd think liars like this would atleast have their stories straight. I'll pay double somewhere else before I ever give these liars another dime!!
13 comments
DLundquist
Charlotte, North Carolina
Getting a Run-Around
I have placed an order through EastCoastAquaCulture.com and have been waiting for almost three weeks for my purchase. I have received a couple emails from the CS@***.com and they have gone as far as filling out a USPS Pickup and provided a tracking #. However the tracking number and package has not reached the USPS location as of yet and I am starting to really think it is a big run-around... Small bucks but I also asked them for some sort of confirmation so I could decide to order somewhere else.. I just want my part... Silly people trying to do home business and can't manage it...
saturnsaturn P
Virginia Beach, Virginia
Eastcoastaquaculture.com
I purchased aquarium light bulbs from this company, which also uses the websites: SaltyLiveStock.com CheapPetProducts.Net DiscountedPetProducts.Net www.eastcoastaquaculture.com I placed the $100 order on June 1st and paid via paypal. Paypal deposits the funds immediately in the sellers account. The company, however, informed me after two weeks that they were still "waiting for the check to clear". After another two weeks, when I inquired as to the status of my order, the company told me that they had received the light bulbs broken and were now waiting for another shipment. Finally, my order was shipped June 27th, about a month after I placed the order. They packaged the LIGHTBULBS in one sheet of bubble wrap with tape around it. No box, no padding. Of course they ALL BROKE in the 2 WEEKS that it took for the PARCEL POST SHIPPING. The company has now informed me that, "glass products are not returnable/replacable due to damage once the product has left our premises! PERIOD!" I am writing so that perhaps other customers/consumers do not buy from this company. They have very shady selling practices and horrible customer service.
Loss:
$109
9 comments
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East Coast Aquaculture
hey,
i tried the number listed above by steve (Phone: (856) 327-****) and it's now out of service. what a fraud!
i'm going to dispute the charge with my credit card company even though i'd rather just get what i ordered. they're horrible!
Similar experienec I am afraid. Ordered goods Augsut. No answer. Site says if you have a problem to do a "RMA/Problem ticket" but I cannot see where on earth you can do that. So I have sent three e-mails via their website so far and am about to do another.
As far as I can see they have stolen my money and ripped me off.
DOES ANYONE HAVE A TELEPHONE NUMBER FOR THEM. IF YES PLEASE LET ME KNOW
Quite honestly the worst customer service I have ever experienced. In fact there is no customer service.
After a week and a half still no sign of the product. i have emailed them EVERYDAY four days in a row, and there is no response. On my account there is no shipping number. Terrible.
DO NOT BUY FROM THEM!! :(
We'll see how good your word really is, Mr. Carlo.
I'm still waiting for my package to arrive after placing the order on May 12, 2012. :roll
Nope.....i havent received my order yet .
I ordered on friday march 23 at 9:30 via paypal & 3 DAY SHIPPING
and today is march 30th and haven't received any of my orders.
I do not want to believe this is scam, but at least the company should get things right and give out orders i time.
An honest company is very different from a lazy and an inferior company who can't even be managed.
Also, I live in New Jersey.
I have the same issue. I ordered a product, they dont answer emails, they dont have a contact number, If you search Carlo Ayars he has several websites and addresses.
He is on facebook and lives in Franklinville NJ has several numbers 4 as a matter of fact. I still havent received my order or a refund.
On bbb he is listed as cant be found.. He is a scammer.
I have used this website a few times now and disagree with these comments,when i emailed them they replied and the orders take a little while but thats cause i live in the uk i hav been very pleased with the products i received
I'm in the same boat as you all. The difference is that I am the one that will rock the boat over. At this moment, I'm taking a break from completing an affidavit. :grin
I ordered a product a week ago, and Have not received anything. They do not answer the phone or respond to emails. :x
Myself, as well as others have zero tolerance for games during this recession. :upset
More of the same. Except here is the physical business these crooks are in.Name: Print-CraftStreet: 4 West Powell StreetMillville, nj 08332-****Phone: (856) 327-**** See if carlo will answer this phone.
I made my dispute with Paypal within 36 hours and got a refund within 3 weeks. They told me the items were on backorder.
Funny that I had them shipped from a real site and even had a tracking number in three days. Crooks for sure just stay away...
BS!!!!!! Stand by nothing!!!
The number is ALWAYS busy!!!
I ordered over a week ago and have yet to receive my items but not only that I haven't even gotten an email confirming delivery!! Tomorrow I will be contacting my credit card company and then the Better Business Bureau if I don't get some answers!